Prepared for Joao | Delivered October 22, 2019
Business Benefits of Crawlers/Scrapers and RPA
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To obtain examples of how companies are benefiting from robotic process automation (RPA).
automated the process of preparing daily profit and loss for a financial
company. By installing an RPA solution, the company reduced its "handling time from
60 minutes to 20 minutes
, increasing accuracy of reports".
used RPA to achieve STP (straight through processing) in the customer onboarding process for a major bank. This "reduced onboarding time from
20 days to 5 minutes
According to the head of product at Blue Prism, Bart Peluso, the following examples show how companies have benefited from RPA:
By using digital workers, a payroll company in the United States that handles the payment of
people globally has been able to achieve additional capacity.
RPA helped "enable its international
service delivery strategy
— to standardize, optimize, automate, and centralise key processes".
Also, RPA helped a major United Kingdom utility company in optimizing its
by helping the company provide great customer service.
In another instance, a global beer manufacturer leveraged RPA and artificial intelligence (AI) to implement a change in its accounting standards almost entirely (
) electronically. This process was completed without human involvement. As a result the company achieved a reduction in process complexity, and improved its
compliance and revenue