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Research Outline
Prepared for Xivic | Delivered June 6, 2020
B2B SaaS Platforms Demo Process
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Goals
Obtain case studies on how shortening the demo process from demo request to live demo leads to more sales/conversions in the sales process of B2B SaaS platforms.
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Early Findings
B2B SaaS Platforms Demo Process
Quicksprout's Crazy Egg
solution aims to improve the websites of retail companies, digital agencies, and education firms with its technology solutions.
When creating the
demo script for Crazy Egg
, Quicksprout ensured that the demo script is shorter than 2-3 minutes.
The company mentioned that scripts longer than this can make the
audience lose attention.
The company further advised that company introductions should be "
short and sweet
."
For the demo of Crazy Egg, Quicksprout was able to shorten the time by
showing a short heatmap
on why the audience's businesses are not converting.
As a result of this shortened demo approach and other marketing tactics employed by Quicksprout, its Crazy Egg product was able to acquire
100,000 users with just a $10,000 marketing spend.
Summary of Findings
Our one hour of research provided the case study of Quicksprout's shortened demo tactic to market its Crazy Egg platform solution to its business customers.
We also presented how this shortened script and Quicksprout's marketing approach helped contribute to the increase in the number of users of Crazy Egg.
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