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Research Outline
Prepared for Tom | Delivered February 19, 2020
Email Marketing Statistical Insights
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Goals
To find recent statistics (2018-2020) pertaining to the usage, effectiveness, and growth of email marketing.
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Early Findings
How much are companies investing in email marketing compared to other marketing channels?
Email marketing accounted for
10%
of the global marketing budget (2018).
Over eight in ten (
82%
) marketers spend
20%
or lesser of their "marketing budgets on email".
The second-most popular content marketing tool that B2B organizations use is email marketing software (
85%
). Email marketing software is the third-most-popular tool used by B2C marketers (
72%
).
Email newsletters are the third-most-popular type of content used by B2B (
81%
) and B2C (
74%
) marketers.
According to B2B (
31%
) and B2C (
24%
) content marketers surveyed by the Content Marketing Institute, email newsletters are the most effective way to nurture leads.
Email is the their-most popular "organic (free) content distribution channels" used by B2B (
87%
) and B2C (
79%
) marketers.
How popular is email app usage on mobile?
Nearly half (
49%
) of emails are read on mobile devices.
In 2019, over a third (
34.8%
) of emails were read on an iPhone and
8.2%
on an Android.
Three in four (
75%
) Gmail users use mobile phones to access their emails.
Mobiles account for
one in three
email clicks.
In 2019, "
62%
of email campaigns" were opened on mobile devices versus
10%
on desktops.
What is the effectiveness of personalized and segmented emails?
Segmented emails have "
14.31%
higher open rates" and "
100.95%
higher clickthrough rates".
Personalized emails have
14%
higher clickthrough rates and generate
six times
higher "revenue and transaction rates".
Personalized-subject-line emails have
26%
greater open rates.
Four in ten (
39%
) digital retailers "distribute personalized product recommendations to their subscribers through email".
What is the effectiveness of automated/triggered campaigns?
The "average email open rates in North America":
Acoustic (2018):
24.7%
Cheetah Digital (Q4 2018):
19.8%
Epsilon business-as-usual emails (Q1 2019):
33.5%
Epsilon triggered emails (Q1 2019):
53.5%
Get Response (H1 2019):
19%
Triggered campaign emails perform
three times
better "than nurture and batch emails".
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