Wonder

Research Outline

Prepared for Eva | Delivered February 7, 2020

European Loan Servicing Providers Overview

Goals

To gather information about loan servicing providers in the European market in order to understand the opportunity size, competition, and growth in the direct-to-consumer lending industry. This information will be used for the purpose of product discovery. It will include the company's age, amount of money raised, percentage of market share, key differentiators, transaction volume, revenues, founding team, and market reach.

Early Findings

Loan Servicing in EuropeIn Europe, loan services companies include third-party loan servicing companies that perform activities such as credit performance monitoring, and the enforcement of rights and obligations such as debt collection.
This type of company is also known as credit servicers. 
According to a report by the European Union on loan servicers and buyers, European credit servicers tend to only be active in one European Union country, and there is not a large number of them.
In the EU, there are 47 active financial groups that provide loan servicing, with 20 of them being active in only one country.
Loan Services Companies in the European Union (EU)The EU provides a list of the main loan servicing companies in Europe.
It includes companies such as Arrow Global Group, Capita Asset Services, and Axactor. 
Arrow Global GroupArrow Global Group is a loan servicing company founded in 2005 by Zachary Lewy in Manchester, United Kingdom.
Its revenue in 2018 was £361 million. 
The company was backed by Pollen Street Capital and is active in 5 European countries, thanks to notable acquisitions in Italy and Portugal.
AxactorAxactor's revenue was €206 million in 2018. 
The debt collecting and purchasing company was founded in 2015 by Endre Ragnesand is based in Oslo, Norway.
The company is present in 6 European markets: Norway, Spain, Germany, Italy, Sweden, and Finland. 