Research Outline

Gourmet Buffet Concept


Gain information on Food Gallery, Eight, and Melba in order to determine if it makes sense to shift to a gourmet buffet concept information about general concepts, key experiences, price points, and guest perceptions and reviews, as well as any challenges these restaurants have had that might suggest shifting to a gourmet buffet concept is risky

Early Findings


  • Melba is known for its ambiance, with large windows overlooking the Yarra river and city skyline
  • The restaurant received Trip Advisor's Certificate of Excellence in 2016, 2017, 2018, and 2019.
  • They've also received positive reviews on the site, with an average of 4/5.
  • Lunches start at 99AU, and dinners start at $105, with weekend meals being slightly more expensive.

Food Gallery

  • Similarly, the Food Gallery also received Trip Advisor's Certificate of Excellence in both 2017 and 2018.
  • They also have a 4/5 rating on the site.
  • Their dinner prices start at HK$708 per adult.
  • There was limited information about the features of this restaurant on their website, which was only one page on the website of the Langham Hotel where they are located.